Need help?
Frequently Asked Questions
Shipping
Yes we do offer Europe however, charges may apply. Charges for delivery are as follows:
Malta & Gozo
Free Shipping on orders over €30
€5 for orders under €30
Europe
Standard Packaging & Shipping
€15.99 on orders under €75
€15.99 on orders over €75
Standard Packaging & Express Shipping (UPS) €35
Shipping in Malta and Gozo usually takes 1-2 working days to be shipped out and get it delivered to you and Europe will take between 5-10 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. Please contact us for any 18ct Gold Custom made Jewellery.
Other
You can contact us through our Contact Page! We will be happy to assist you.